ji8 takes the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and the steps we take to keep it secure.
Our Commitment
A quick summary of the key privacy principles that guide how ji8 manages the information you share with us.
ji8 collects personal information that is necessary to operate the platform — such as your name, contact details, and payment information. We do not collect data beyond what is required to provide and maintain your account and services.
All data transmitted between your device and the ji8 platform is protected by SSL encryption — on every page, every transaction, and every login. Whether you're in Manila, Cebu, or Davao, your connection to ji8 is encrypted end to end.
ji8 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Any sharing of data with operational partners — such as payment processors — is limited to what is necessary to fulfil the service you have requested.
Account access at ji8 is secured with OTP verification on login and for sensitive account actions. This adds a layer of protection that helps ensure only you can access your account — even if someone else obtains your password.
Identity documents and information you submit as part of the KYC verification process are used solely for identity and age verification. KYC documents are handled with strict access controls and are not used for any purpose beyond what is required for compliance.
As a registered ji8 user, you have the right to request access to the personal data we hold about you and to ask for corrections where that data is inaccurate. Contact support through the details on the platform if you want to exercise these rights.
Related Pages
Privacy Queries
For data access requests or privacy concerns, contact our support team at [email protected].
This Privacy Policy describes how ji8 collects, uses, stores, and protects the personal information of users who access our online betting and casino platform at https://ji8.live. It applies to all registered players and visitors across all platform features — including sports betting, slots, live casino, fish games, and all account-related functions.
ji8 is committed to handling your personal data with care, transparency, and respect. We follow responsible data practices to ensure that the information you share with us is used only for the purposes described in this Policy and is kept secure at all times.
This Privacy Policy should be read alongside the ji8 Terms and Conditions, which govern your overall use of the platform.
ji8 collects personal information at different points during your interaction with the platform. The types of data we collect include the following:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID details | Registration and KYC verification |
| Contact Data | Mobile number, email address | Account registration |
| Financial Data | Bank account details, e-wallet reference, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Platform access and login events |
| Usage Data | Pages visited, games played, bets placed, session duration | During active platform use |
| Communication Data | Support messages, query content | When you contact support |
We do not collect sensitive personal data beyond what is necessary for identity verification and responsible gaming compliance — such as age verification to confirm players are 21 years of age or older.
The personal data ji8 collects is used for the following purposes:
ji8 retains your personal data for as long as your account is active and for a reasonable period thereafter, as needed to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
When you close your ji8 account, we will begin the process of removing or anonymising your personal data in line with our retention schedule. Some categories of data — particularly financial transaction records — may be retained for a longer period where required by applicable law.
ji8 applies technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While ji8 takes data security seriously, no online platform can guarantee absolute security. You also play a role in protecting your account — keep your password strong and private, never share your OTP codes, and contact support immediately if you believe your account has been compromised.
As a registered ji8 user, you have the following rights in relation to your personal data:
To exercise any of these rights, contact ji8 support using the details provided on the platform. We will respond to valid requests within a reasonable timeframe. Identity verification may be required before we can action a request relating to personal data.
ji8 is strictly for players who are 21 years of age or older. The platform does not knowingly collect personal data from persons under 21. Age verification is a mandatory step during account registration and KYC, and accounts identified as belonging to underage individuals will be closed immediately.
If you believe that a person under 21 has registered on ji8 or that their data has been collected without proper age verification, please contact support immediately so the matter can be investigated and resolved.
ji8 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When updates are made, the revised Policy will be published on this page with an updated "Last Updated" date.
Continued use of the ji8 platform after an updated Privacy Policy is published constitutes your acceptance of the changes. We recommend reviewing this page periodically so you stay informed about how your data is handled.
If you have questions, concerns, or requests related to this Privacy Policy or how ji8 handles your personal data, you can reach our support team through the contact details available on the platform.
For data access requests, correction requests, or concerns about how your information has been used, please include your registered account details and a clear description of your request to help us respond efficiently.
You may also visit the FAQ page for answers to common questions about accounts, data, and platform use.